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Contact Info
Phone 1-844-341-5444
Email info@bizzgenie.net
Location 1365 North Wetherly drive,Los angeles,CA 90069
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Refund Policy

Home Refund Policy

Refund Policy for Digital Products:

1. General Policy
  • All sales of digital products are final.
  • Due to the nature of digital content, we do not offer refunds or exchanges once a product has been purchased and delivered.
  • By completing your purchase, you agree to these terms.
2. Non-Refundable Circumstances

Refunds will not be issued for:

  • Downloaded or accessed digital products.
  • Purchases made in error.
  • Change of mind after purchase.
3. Exceptions
  • We at Bizzgenie believe in customer satisfaction and have great importance for it.
  • If you are not satisfied with our services, let us know and we will try our best to resolve your problem at the earliest with highest priority. But even then if you are not satisfied, Bizzgenie offers a full refund to our customers, if refund request is made within 7-14 days of payment for our package. We will retain credit/debit processing charges and VAT.
  • After 14 days of product/service purchase payment there will not be any refund request approved. For further information or query please email us at support@bizzgenie.net or call us on 1-844-341-5444

G Return and Refund Policy

Every product you purchase at Bizzgenie are protected with "G Return and Refund policy". With this feature, if you are not satisfied with our product and service at our second attempt to solve your issue. You will then return our product and get refund within 48 hours after the product reach us back. For "G Return and Refund Policy" email us at support@bizzgenie.net or call us on 1-844-341-5444.

How "G Return and Refund" Works

  • Call or write to us to request a return
  • We will come to your doorstep
  • Simply hand over the package to us
  • We will refund cash to your bank account
  • In case of any physical products, the below rules apply,
  • In the rare case we can't pick up the item from your location you can ship it back to us on the address mentioned in your invoice through a courier service of your choice.
  • To ensure that we can identify and track the product(s) returned by you, please do inform us of the name of the courier company and the courier tracking number/ AWB number/ Docket number.
  • Please note that we will not be able to initiate the refund process, if we do not have the these details. These details can be sent to us via email us at support@bizzgenie.net or call us on 1-844-341-5444.

When Will You Get Back Your Money

  • After the above process verification, We will refund the entire amount paid by you for the product(s) the money will be directly credited to your bank account.
  • Please Note: Shipping charges (if any in case of physical product)is not refundable. Typically the refund process is completed within 48 hrs from time of refund initiation.

Payment Flow

  • All service payments are initiated via secure payment links provided by us. Upon confirmation of the service details, a payment link containing the service description, amount, and currency will be sent to you via email.
  • You will complete the payment by clicking the link and submitting card details through our secure payment gateway. By submitting payment, you agree to the terms of the service and authorizes the transaction.
  • Please ensure that the payment link is accessed only by you, as it contains sensitive payment information. The link will remain valid for 12 hours unless otherwise specified. Services will only be confirmed or scheduled upon successful payment receipt or as scheduled.
  • If you experience issues during payment or suspect fraudulent activity, please contact us immediately at support@bizzgenie.net

Chargebacks and Disputes

  • Chargebacks and payment disputes without contacting support may result in suspension of your account.
  • Please contact us directly for all payment issues before initiating any dispute with your bank.

Acceptance of Policy

  • By purchasing any digital product from our website, you confirm that you have read, understood, and agree to our refund policy.

Bizzgenie.net, a Delaware, USA-based consultancy platform offering business hygiene, HR optimization, and strategy services, processes all payments securely through third-party gateways including Stripe, PayPal, and Authorize.Net. This policy outlines payment methods, billing procedures, refund eligibility, and processing timelines in compliance with US laws and gateway requirements. All transactions are in USD, inclusive of applicable taxes where required.

Accepted Payment Methods

  • Credit/debit cards (Visa, MasterCard, American Express, Discover) via Stripe or Authorize.Net.
  • PayPal accounts, including PayPal Credit where available.
  • No additional fees for standard payments; gateway-specific surcharges (if any) disclosed at checkout. We do not store full card details; all processors are PCI-DSS compliant.

Billing and Subscriptions

  • One-time services: Charged upon booking confirmation.
  • Subscriptions/packages: Auto-renew monthly/annually; full details shown pre-purchase.
  • Cancel anytime via account dashboard; no prorated refunds mid-cycle unless specified. Trials (if offered) convert automatically with clear notice.

Refund Eligibility

Refunds apply only to undelivered services and must be requested within 30 days of purchase:

  • Full refund if cancelled >48 hours before scheduled consultation or delivery.
  • 50% refund for cancellations 24-48 hours prior.
  • No refunds for same-day/no-shows, post-delivery services, or subjective dissatisfaction.
  • Pro-rata refunds for unused subscription portions (e.g., remaining months credited or refunded).

Refund Process and Timing

  • Submit requests to support@bizzgenie.net with order details.
  • Approved refunds issued to original payment method within 5-10 business days (gateway/bank processing may add 3-7 days; Authorize.Net limits to ~180 days post-settlement).
  • Non-refundable items: Digital reports/downloads once accessed. No cash/store credit exchanges unless offered.

Disputes and Chargebacks

Contact us first for resolution; unjustified chargebacks may suspend access and incur fees per gateway rules. We cooperate with fraud investigations. Review gateway policies (Stripe, PayPal, Authorize.Net) for buyer protection.